Main switchboard and general enquires:

0300 124 0102 

Lines are open:

Monday to Friday: 8:15am - 6:15pm

Saturday: 9:15am - 2:15pm

Sundays and Bank Holidays: Closed


Haymarket Health, 1st Floor, Haymarket Shopping Centre, Leicester, LE1 3YT

Sexual Health Service patient feedback:

To make a comment, compliment or complaint about our service please fill out our Patient Experience Survey at one of the links below: 

Leicester Residents

Leicestershire & Rutland Residents

Psychosexual Counselling patient feedback:

To make a comment, compliment or complaint about our Psychosexual Counselling service please click here to fill out our Patient Experience Survey.


You have the right to make a complaint about any aspect of NHS care, treatment or service.

If you have a complaint, we always do our best to resolve your concerns. Many issues can be resolved quickly by speaking directly to a member of staff at our clinics, or by contacting us on 0300 124 0102.

If you wish to make a formal complaint, you can do so by contacting Patient Advice and Liaison Service (PALS).

Consultations and surveys:

Click here to view our active consultations and surveys so you can have your say and help us provide a better service to the people of Leicester, Leicestershire and Rutland.

Midlands Partnership Foundation NHS Trust Providing Sexual Health Services in Leicester, Leicestershire and Rutland. Services commissioned by Leicester City and Leicestershire and Rutland County Councils.
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