Please see our Service Information page for important updates and appointment information

Results

How will I get my test results? 

When you visit one of our clinics, you will be asked to complete a self-assessment form which asks you to provide 2 forms of contact:

  • Mobile or landline telephone number
  • Email or home address (if you're a student in Leicester or Leicestershire, please use your student address)

Once your test results are received from the laboratory we will then use these to contact you.

Unfortunately written copies of test results cannot be provided by our service.

When will I get my results?

Samples can take some time to be processed and results returned to us. 

Please allow 10 working days from the day of your appointment to receive your results - if it has been longer than this and you have not heard anything please call 0300 124 0102 (Monday-Friday only).

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